Delivery Charges

UK

Minimum order quantity is £5

£1.50 delivery charge applies to all orders less than £10

All orders over £10 - FREE DELIVERY

Overseas

Zone 1 - France, Belgium, Germany, Netherlands, Denmark, Luxembourg

Order value less than £10 - £5 delivery charge

Order value £10 - £20 - £7.50 delivery charge

Order Value £20 - £65 - £10 delivery charge

Order Value over £65 - FREE DELIVERY

Refund Policy

You have the right to cancel your order within seven days from date of order.

You may also return your order - unopened - with 7 days from receipt of order.

If you do wish to cancel your order, please contact us by email info@feelwells.co.uk quoting your order no and we will organise a refund

If you wish to cancel your order after you have recieved the goods you must do so within 7 days of receipt.  Please contact us by email info@feelwells.co.uk quoting the order no and return the goods to the address below.  We will refund the cost of the order but the goods are to be returned at your own cost.

If the goods you receive are faulty in any way we will refund you or replace the goods - whichever you prefer.  Please contact us by email info@feelwells.co.uk quoting your order no and we will advise accordingly.  We will refund the postage cost of any faulty goods returned to us.

Email address for contact regarding returns or refunds - info@feelwells.co.uk

If returning goods please send to:-

Feelwell's

P O Box 174

Northallerton

N Yorkshire

DL7 7AB

Contact Us

Feelwell's

P O Box 174

Northallerton

N Yorks

DL7 7AB

Tel:   0870 977 00 44

Fax:  0871 951 00 44

Email:  info@feelwells.co.uk

Web:  www.feelwells.co.uk

 VAT Reg No: 875 1367 02

Member of:

Pet Care Trust

Federation of Small Business

Campaign for Real Petfood

Zone 2 - Sweden, Spain, Gibralter, Portugal, Poland, Czech Republic, Austria, Slovakia, Hungary, Italy, Slovenia, Finland

Order value less than £10 - £5 delivery charge

Order value £10 - £20 - £7.50 delivery charge

Order Value £20 - £65 - £18 delivery charge

Order Value over £65 - FREE DELIVERY

Zone 3 - Norway, Estonia, Latvia, Greece